Hands-on Unboxing The ACER NITRO 5 Intel i7-11800 Octa-core 4.6 GHZ with NVIDIA GeForce RTX 3060 6GB GDDR6
The motherboard manufacturer is Kamiq_TLS which has PCI-express 4 (16.0 GT/s), but it comes installed with Nvme (Samsung PM991a MZVLQ512HBLU) PCIe Gen3.0 x4.
|Screen||17.3 (IPS LCD) QHD 165Hz|
|CPU||Intel i7-11800 Octa core 2.30 – 4.6 GHz|
|RAM||16GB DDR4 3200mhz SODIMM|
|SSD||512GB PCIe® NVMe™|
|GFX||NVIDIA GeForce® RTX™ 3060 6GB GDDR6|
|GPU Boost Clock||Up to 1425 MHz Up to 95 W|
|USB Type-C Thunderbolt 4 (up to 20 Gbps) (DisplayPort™ 1.4)|
USB 3.2 Gen 2 (up to 10 Gbps)
2x USB 3.2 Gen 1
1 HDMI 2.1
Intel® WiFi 6 – 2×2 AX1650i
Killer Ethernet E2600 port
|Power Supply Wattage||180 W|
ACER Care Centre app says the drive cannot be defragged, there is no option to Trim it, but this is available with Windows defrag. It seems ACER could do with fixing this. With the Samsung NVMe Drive, it is possible to use Samsung Magician to benchmark the hardware.
Killer(R) Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW)
Software and Apps
The Nvidia software is installed and gives Game Ready driver updates.
The Killer wifi comes with Control Centre 2.3.
The Acer updater has updates on the first day I got the Nitro, a week ago, but nothing since.
NitroSense gives options on performance and fan control. So far on Acer Optimised, the laptop performs fast.
Norton Security Ultra is also pre-installed and nice to know you have it while setting up the computer.
Acer Care Center does not update itself or any other drivers, it does not function as described.
Tech support closed my case as repaired but it has not been fixed.
They have also not returned calls multiple times as promised.
I am now contacting CEO Jason Chen.
I am also posting in several computer forums.
So now this software needs to be fixed, and if Acer carries on failing to give support, then that is a breach of ACER Terms.
All laptops come with support, if they ignore and fail to return calls on multiple occasions, then this is unacceptable.
Jason Chen has been Chairman and CEO of Acer since 2017. From 2014 to 2017 he served as Corporate President and CEO, and played a pivotal role in driving Acer’s corporate transformation and diversification into new business areas.
Acer UK Ltd
Heathrow Boulevard III
282 Bath Road
The retailer refunded me 10% that’s £105 for ACER misinforming me it came with a Gen4 NVMe.
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